The first thing to tell you is that whilst there is still a role for face to face training, there has been a seismic shift in the delivery methods – with technology supporting the likes of gamification and micro learning. With budgets being squeezed and the millennial workforce demanding new methods of training, what are the 4 ways in which companies can improve the training they provide?
1. Embrace technology
This one is top of the list because technology offers a far more individualised approach to training that can often be offered at the point of need, via smart devices, in real time. Digital training tools including video solutions provide both the company and employees with the ability to learn when it suits them, and fits in with their workloads. Micro learning responds to the fact that we know that most individuals are unable to retain huge amounts of material in one sitting. To retain knowledge they must learn in smaller chunks, and repeat that learning until it is committed to memory. Gamification is an interesting trend that uses an element of gaming and fun to help the learning process.
2. Have training roadmaps
To an extent, most employees already expect to have ownership for their own learning, with support from the organisation. A great method is to work with employees to produce training roadmaps that include all aspects of learning within a certain timeframe. This can include a mix of online training, offsite, onsite face to face, personal learning, and so on. It should be committed to by both the employee and organisation, tie into the employee objectives, and be reviewed regularly.
3. Get feedback
Training is not only typically expensive, but when offered correctly it will not only improve employee productivity through enhancing their abilities, but also by increasing their motivation and commitment. It is key to get regular feedback and this should be done during and after specific training events. A quick and easy way to get this real time feedback is to use an interactive poll. It is so powerful because it can be used to ask any question to the audience and they simply respond via a smart device. If this is done within an event the results can be acted upon to change direction if required. Time is precious, therefore if the training is not meeting the individual’s needs it can be adjusted rather than having to be rebooked.
4. Don’t underestimate the power of in-company training
Within the organisation there will be an abundance of expertise that can be shared and the power of that is immense, particularly between departments. Sharing that knowledge not only builds individual’s skillsets, but also provides understanding of what others do day to day. This usually creates a more harmonious workforce. If individuals have training needs, take a look within your organisation first to see if someone can provide that.
Training is important within an organisation as it is upskills employees which makes them more productive in their day to day roles, but also helps them feel more motivated as they are being invested in. Since training budgets are limited, it is important to consider our tips above to optimise the value of organisational spend.